Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 1, 2026

Introduction

PCA Corporation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or request a demo
  • Subscribe to our newsletter or marketing communications
  • Communicate with us via email, phone, or other means
  • Register for an account or use our services

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Job title and professional details
  • Communication preferences
  • Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and general geographic location
  • Browser type and version
  • Operating system and device type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Interaction with website elements

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For detailed information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our products and services
  • Communication: To respond to your inquiries and provide customer support
  • Marketing: To send promotional communications (with your consent where required)
  • Analytics: To analyze website usage and improve user experience
  • Security: To detect and prevent fraud, abuse, and security issues
  • Legal Compliance: To comply with legal obligations and protect our rights

Who Has Access to Your Data

Internal Access

Access to your personal information is limited to employees and authorized personnel who need it to perform their job functions. Our team members are trained on data protection practices and confidentiality requirements.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • FormSubmit: For processing contact form submissions
  • Google Maps: For displaying location information
  • Analytics Providers: For website usage analysis
  • Cloud Service Providers: For hosting and data storage

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our agreements or policies
  • Respond to emergencies or prevent harm

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing our services to you
  • Complying with legal obligations
  • Resolving disputes and enforcing agreements

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

Correction

You have the right to request correction of inaccurate or incomplete personal information.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal retention requirements.

Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information.

Withdrawal of Consent

Where we rely on consent for processing, you have the right to withdraw that consent at any time.

How to Request Data Deletion

To request deletion of your personal information, please:

  1. Contact us via email at info@pca.co.jp
  2. Include "Data Deletion Request" in the subject line
  3. Provide sufficient information to verify your identity
  4. Specify the data you wish to be deleted

We will respond to your request within 30 days. Please note that certain data may be retained for legal or legitimate business purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

PCA Corporation
PCA Building, 1-2-21 Fujimi
Chiyoda-ku, Tokyo 102-8171, Japan
Phone: +81 3-5211-2700
Email: info@pca.co.jp